shape

Responsible Play Policy
Last updated on 11-03-2025

At AceProRummy, we are committed to providing a safe and responsible gaming environment. We encourage our players to enjoy rummy as a form of entertainment and not as a means of financial gain. This policy outlines our approach to responsible gaming and the measures we take to ensure player well-being.

1. Our Commitment to Responsible Gaming

1.1 We promote responsible gaming by offering tools and resources to help players maintain control over their gaming activities.
1.2 We discourage excessive gaming and provide self-exclusion options for players who wish to take a break.
1.3 We strictly prohibit underage gaming and implement verification measures to prevent minors from accessing our platform.

2. Player Protection Measures

2.1 Self-Exclusion

  • Players can opt for self-exclusion if they feel the need to take a break from gaming.
  • Self-exclusion options include temporary suspension (7, 14, or 30 days) or permanent account closure.
  • During the self-exclusion period, players will not be able to log in or deposit funds.

2.2 Deposit & Spending Limits

  • Players can set daily, weekly, or monthly deposit limits to manage their gaming expenses.
  • Once a limit is set, it cannot be changed for a predefined period to encourage responsible play.

2.3 Reality Checks & Session Time Limits

  • We provide reality check reminders to inform players about the duration of their gaming sessions.
  • Players can set session time limits to avoid prolonged gaming.

3. Identifying Problem Gambling

3.1 Signs of Problem Gambling

Players should assess their gaming behavior and watch for the following signs of problem gambling:

  • Spending more money and time on gaming than planned.
  • Using gaming as a way to escape stress or financial problems.
  • Borrowing money or selling possessions to continue playing.
  • Feeling anxious, guilty, or irritable when unable to play.

3.2 Self-Assessment Test

We encourage players to take a self-assessment test to determine if they may have a gambling problem. If you recognize any of the warning signs, we recommend seeking help from professional organizations.

4. Underage Gaming Prevention

4.1 We strictly prohibit anyone under the age of 18 from using our platform.
4.2 Players must complete KYC verification to prove their age before making deposits or withdrawals.
4.3 Parents/guardians are encouraged to use parental control software to prevent minors from accessing gaming platforms.

5. Support & Assistance

5.1 Players can also contact our customer support team to discuss self-exclusion options or responsible gaming tools.

6. Contact Us

For any responsible gaming concerns, contact us at winsharktechnologies@gmail.com.

By playing on AceProRummy, you acknowledge that you have read, understood, and agreed to this Responsible Play Policy.