These Terms and Conditions (“Terms”) govern your access and use of AceProRummy ("Platform"), owned and operated by WinShark Technologies (“Company,” “we,” “us,” or “our”). By registering, accessing, or using our website/app and services, you agree to abide by these Terms, along with our Privacy Policy and any other policies applicable to our services. If you do not agree, you must not use our services.
1.1 You must be at least 18 years old and legally eligible under applicable laws to use our services.
1.2 You confirm that you are not accessing the Platform from a jurisdiction where playing online rummy for real money is restricted or prohibited. The Platform does not offer services to users in states such as Andhra Pradesh, Telangana, Assam, Odisha, Nagaland, Sikkim, or any other states where online gaming for stakes is illegal.
1.3 You must provide accurate, complete, and up-to-date information during registration and maintain the security of your account credentials.
2.1 You agree to use the Platform solely for personal, entertainment purposes and shall not use it for fraudulent or illegal activities.
2.2 You shall not engage in any unfair practices, including but not limited to collusion, cheating, or using automated bots.
2.3 We reserve the right to monitor all gameplay activity to prevent fraud or misuse.
3.1 You may deposit funds into your account to participate in real-money games, subject to verification processes.
3.2 Withdrawals will be processed only after KYC verification, and you agree to provide valid identification and banking details.
3.3 We reserve the right to withhold or delay withdrawals if fraudulent or suspicious activity is detected.
4. Refund & Cancellation Policy
4.1 Refunds will be processed only in cases where services were not delivered due to technical failures on our end.
4.2 No refund requests will be entertained for losses incurred due to gameplay decisions.
4.3 If you initiate a deposit transaction and the amount is deducted but not credited to your gaming account, you may contact our support team, and we will resolve it within a reasonable timeframe.
5. Fair Play & Responsible Gaming
5.1 We are committed to promoting responsible gaming and offer features such as self-exclusion and deposit limits to help players manage their gameplay.
5.2 Users displaying problematic gaming behavior may be subject to account suspension or other preventive measures.
6.1 All content, including trademarks, software, graphics, and game mechanics, are the exclusive property of WinShark Technologies.
6.2 You may not reproduce, distribute, or modify any part of the Platform without prior written consent.
7.1 You shall not:
Use the Platform for money laundering or any illegal activities.
Create multiple accounts or use unauthorized payment methods.
Harass, abuse, or threaten other users or our support staff.
8.1 We do not guarantee uninterrupted, error-free services and shall not be liable for technical failures or loss of data.
8.2 We are not responsible for any financial losses incurred due to reliance on incorrect game strategies or third-party advice.
8.3 You agree to indemnify and hold WinShark Technologies harmless against any claims arising from your violation of these Terms.
9.1 We reserve the right to modify these Terms at any time. Any changes will be updated on the Platform, and continued use of the services constitutes acceptance of revised Terms.
10. Governing Law & Jurisdiction
10.1 These Terms shall be governed by and construed in accordance with the laws of India.
10.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
For any questions or concerns regarding these Terms, please contact us at winsharktechnologies@gmail.com.
By using AceProRummy, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.